February 26: Crisis Management Services in Madison

–submitted by Larry Larrabee

Sarah Henrickson, Clinical Team Manager at Journey Mental Health Center, and Shane Quella, Crisis Response Team Member shared a description of CARES (Community Alternative Response Emergency Services) that is funded by the City of Madison. Because uniformed officers responding to a behavioral crisis can send the wrong message and inadvertently escalate the situation, CARES provides non-threatening support to individuals by listening to them and trying to direct them to various support organizations. It can provide transport to different places and facilities that will give immediate assistance such as shelters and hospitals. Shane described an example of one of his recent interventions.

If you missed our meeting this week, you can watch it here: https://youtu.be/IQ2p7s0KLdE.

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